Soft floors
Soft, bouncy or sagging floors
New flooring won't fix a floor that moves. We fix what's under it first.
Signs
- Soft spot near the tub, toilet, dishwasher or fridge
- Bounce when you walk the hall
- A dip or slope you can see or feel
- LVP seams peaking or separating
- Cracked tile or grout over one area
- Doors that start to rub
Common causes
- Slow leaks (wax rings, tub drains, supply lines) that soaked the plywood
- Crawlspace humidity
- Notched, undersized or weakened joists
- Old particleboard subfloor
- A new floor laid over a dip that was never fixed
What the walkthrough checks
Moisture readings, how much the floor bounces, a laser level across the floor, what's coming up, and a look in the crawlspace when there's access. You get a written number. If it needs a different trade, like foundation or pest work, we'll tell you.
Straight answers
Before you open the floor.
Can I just put new LVP over it?+
Not over a soft or bouncing floor. It will telegraph the dip or come apart at the seams.
What if you find more once the floor is open?+
We stop, show you, and write a change order before cutting more.
Can you do the repair without new flooring?+
Yes. Repair-only jobs are fine.
How long does it take?+
It depends on what's underneath. We tell you before we start.
What does it cost?+
It depends on what we find. Use "Get a number" for a ballpark, then the walkthrough gives you the written number.
Towns we serve